This site contains information regarding changes to acquired Sound Design Technologies, Ltd. business operations and processes. This information is relevent only to customers and channel partners conducting business with Sound Design Technologies, Ltd. entity.
ON Semiconductor Completes Integration of Sound Design Technologies Ltd.
Dear Customer,
As you know, ON Semiconductor acquired Sound Design Technologies in 2010. On Monday, April 2, 2012, all Sound Design Technologies, Ltd. order fulfillment processes and systems were replaced by existing ON Semiconductor practices and procedures. The changes implemented will directly impact continuing business operations and relationships with all Direct and Channel Partners for Sound Design Technologies, Ltd.
ON Semiconductor's customer-facing teams – including our sales force, quality service staff, customer service representatives (CSR), distribution channel teams, and supply chain managers – will work closely with you to ensure a smooth transition; providing timely answers to any questions as well as supporting continued uninterrupted product delivery.
For your convenience, details regarding the changes to specific business processes and systems can be found online at www.onsemi.com/transitions. The changes we are specifically asking you to prepare for include alterations to the following processes:
- Freight Terms
- Invoicing and Remittance
- Purchase Ordering
- Returns: for Credit/Replacement and Failure Analysis
- Standard Terms and Conditions
If you have any questions about the completed integration, please contact your customer service representative (CSR). We ask that you share this information with the appropriate teams within your organization to assist us in providing targeted customer support during this transition.
Best Regards,
Steve Murphy
Global Service Operations
